Fix Ubisoft Download Stuck at 99%: Fast Solutions

Ubisoft Download Stuck at 99%? Let's Troubleshoot!

That frustrating 99% download freeze? It's a common Ubisoft Connect issue, but thankfully, often easily resolved. This guide provides step-by-step solutions to get your game downloading and playing again. We'll start with the simplest fixes and progress to more advanced troubleshooting.

Is Your Internet Connection the Culprit?

Before diving into complex solutions, let's address the most common cause: your internet connection. A slow, unstable, or interrupted connection frequently causes downloads to stall.

1. Run a Speed Test: Use a free online speed test (many are available) to check your download and upload speeds. Are they meeting your internet provider's advertised speeds? If not, contact your provider.

2. Reboot Your Router and Modem: A simple power cycle often resolves minor network glitches. Unplug both devices, wait 30 seconds, plug them back in, and wait for them to fully restart.

3. Switch to a Wired Connection: If you're using Wi-Fi, try connecting your computer directly to your router with an Ethernet cable. Wired connections tend to be more stable and faster than Wi-Fi.

Firewall and Antivirus Interference?

Security software, while crucial, can sometimes block downloads. Let's check if this is the issue.

1. Temporarily Disable: Temporarily disable your firewall and antivirus software. Try resuming the download. If it works, your security software is likely the culprit.

2. Add Ubisoft to Exceptions: Re-enable your security software and add Ubisoft Connect and the game you're downloading to its exceptions or allowed programs list. Consult your software's documentation for instructions.

Is It Ubisoft's Servers?

Sometimes, the problem lies with Ubisoft's servers. Check Ubisoft's website, social media, or status pages for any reported outages or scheduled maintenance. If server issues are reported, patience is your best bet.

Ubisoft Connect Launcher Issues?

The Ubisoft Connect launcher itself can sometimes cause download problems.

1. Restart the Launcher: Close the Ubisoft Connect launcher completely and restart it. This often resolves temporary glitches.

2. Reinstall the Launcher: If restarting doesn't work, a clean reinstall might be necessary. Remember to back up any saved game data first.

Corrupted Game Files?

A corrupted game file can prevent a complete download.

1. Verify Game Files: Most Ubisoft launchers have a "Verify Files" or similar option. This scans your game files and repairs any corrupted ones. This may take some time.

Advanced Troubleshooting Steps

If simpler solutions haven't worked, let's try these more advanced steps.

1. Flush Your DNS Cache: Clearing your computer's DNS cache can sometimes resolve network-related download issues. Online tutorials provide step-by-step instructions for your operating system (Windows or macOS).

2. Run as Administrator: Right-click the Ubisoft Connect launcher and select "Run as administrator." This grants the launcher additional system privileges that may resolve access issues.

3. Try a Different Network: If possible, try downloading the game on a different network (e.g., a friend's Wi-Fi or a mobile hotspot). If the download works, the problem is likely with your home network.

4. Contact Ubisoft Support: If all else fails, contact Ubisoft support. They have access to diagnostic tools and may be able to provide further assistance.

Delete and Redownload (Last Resort)

As a last resort, delete the partially downloaded game files and start the download from scratch. This is a time-consuming solution, but it can often resolve persistent download issues.

Remember, fixing a stuck download can take time and patience. By systematically working through these steps, you'll significantly increase your chances of getting back to gaming swiftly.